Privacy policy

Last updated: November 2026

Who is responsible?

This website is operated by nevalux AG. The controller responsible for processing your personal data is:

nevalux AG
Neugrütstrasse 2
8610 Uster
Switzerland
info@nevalux.swiss
+41 44 508 78 78

Please use this address for any questions about data protection.

Principles

We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP). We only collect the data we need for the specific purpose and keep it only as long as necessary for that purpose or required by law.

Visiting our website

When you visit our website, the server stores technically necessary information such as your IP address, date and time, the page requested and your browser. We use this information to operate the website securely and reliably. The website is run by an external hosting provider that processes this data on our behalf.

Contact by email or phone

If you contact us, we process your details in order to answer your enquiry.

Order and request forms

Our forms let you order or request printed copies of our publications. We process your name, email address, company, postal address, number of copies and your message in order to handle your order or request, send you a confirmation and contact you if we have questions.

The details are stored and sent using Google Workspace (Google Sheets and Gmail), provided by Google Ireland Ltd. and Google LLC (USA). Data may be transferred to the USA; Google is certified under the Swiss-U.S. Data Privacy Framework and also uses standard contractual clauses.

We delete the details once the order or request has been completed, unless statutory retention obligations require otherwise.

Address check

To make sure your postal address is correct, the order form suggests the town once you enter the postcode and checks the street and house number. For this, only the postcode and street are sent to the Swiss federal geodata service (swisstopo, geo.admin.ch), never your name or email address.

Online appointment booking

For consultation appointments we embed the booking service Koalendar. The data you enter there is processed by Koalendar to arrange the appointment. Koalendar’s own privacy policy also applies.

Google Tag Manager and Google Analytics

We use Google Tag Manager and Google Analytics 4 to understand how our website is used and to improve it. Google Analytics sets cookies and records information about your use, such as pages visited, time spent, device and approximate location. IP addresses are shortened by Google. The provider is Google Ireland Ltd. and Google LLC (USA); a transfer to the USA is possible (see above).

You can refuse or delete cookies in your browser, or install the browser add-on to deactivate Google Analytics: tools.google.com/dlpage/gaoptout.

Leadinfo

We use the service of Leadinfo B.V., Rotterdam, Netherlands. Leadinfo recognises visits by companies to our website based on IP addresses and shows us publicly available company information such as name and address. Leadinfo sets two first-party cookies for this. You can opt out here: www.leadinfo.com/en/opt-out.

Embedded content

Some pages embed maps from Google Maps and videos from YouTube (Google). When this content loads, your IP address is sent to Google, and Google may set cookies.

Online shop

Our online shop is a separate system. We process the data you enter there for orders or your customer account in order to handle your order.

Cookies

Cookies are small text files stored by your browser. We need technically necessary cookies to run the website; analytics cookies (Google Analytics, Leadinfo) help us improve it. You can refuse or delete cookies in your browser settings at any time.

Your rights

You have the right to request information about your personal data, to have incorrect data corrected and data deleted, to object to processing and to receive your data in a common format. To do so, write to info@nevalux.swiss.

You may also lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC): www.edoeb.admin.ch.

Changes

We may update this privacy policy. The version published on this page applies.